Exceptional Circumstance Additional Waste Collection
The Kerbside Waste Collection Policy – Exceptional Circumstance (EC) conditions aims to meet the needs of large families, those with children in nappies or those living with a medical condition which produces extra waste (incontinence products) by allowing on application, one additional 140L general waste bin-collected fortnightly – without charge.
- Large Family - A large family is defined as a permanent residential dwelling in which 5 or more persons live for at least 5 nights per week.
- Nappies - A permanent residential dwelling, where the use of disposable nappies results in the production of an extra volume of waste.
- Special Medical Needs - A permanent residential dwelling, where an extra volume of waste is produced due to a resident’s medical condition. This does not include premises generating medical waste from a business, such as home massage, podiatry or similar.
General Exceptional Circumstances Conditions:
- EC bins need to be renewed for each financial year (to confirm eligibility, as the needs of residents may change).
- Eligible EC applicants will be issued a sticker to affix to the EC bin, which will confirm to waste collection drivers that the EC bin is eligible for collection.
To apply for an EC additional waste collection service, please attend our Customer Service desk located at 1 Bay Road, Victor Harbor, during business hours to complete the required documentation. Please bring identification and your Medicare Card.
Please note that EC bins are not collected during the peak summer school holiday period, when weekly collection of waste applies.
Renewal letters for current holders of Exceptional Circumstances bin(s) will be sent out in May/June each year, and must be returned before the end of June to ensure the service is continued into the new financial year.