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Rates

The City of Victor Harbor has implemented a number of measures to assist ratepayers impacted by COVID-19 as follows:

  • Bulk waiver of late payment fines and interest from 1 March 2020 until 30 September 2020 on all outstanding balances.
  • Payment arrangements to spread any outstanding balance with 2020/21 council rates over weekly, fortnightly or monthly payments. Waiver of fines and interest over the term of the arrangement may apply and direct debit payments are available
  • Due date extensions for quarterly instalments of up to 3 months, further extensions can be granted until 30 June 2021. Waiver of fines and interest over the term of the arrangement may apply and direct debit payments are available
  • Debt recovery action suspended, all accounts currently subject to debt recovery or legal action will continue to be held until 31 December 2020 and any new accounts until 30 June 2021
  • Differential rates and fixed charge for 2020/21 have been maintained at the same levels as 2019/20. The due date for full payment or the 1st quarter instalment has been extended until 30 September 2020.

What do I need to do?

If you are able to pay your council rates

Council encourages those ratepayers who are still able to pay their council rates liability to continue to do so. This will not only keep your account from amounting what could be a large outstanding liability to pay at a later date, but will continue to provide the funding for services Council provides to the community.

If you want to make a payment arrangement or due date extension

The suspension of debt recovery action and bulk remission of fines and interest has already given all ratepayers an effective due date extension until 30 September 2020. If you are able to pay your 4th quarter 2019/20 and 1st quarter 2020/21 council rate instalments by 30 September, you do not need to do anything.

If you wish to spread any outstanding balance and 2020/21 council rates over weekly, fortnightly or monthly payments until June 2021 please contact our Senior Rates Officer by phone 8551 0500, email localgov@victor.sa.gov.au or complete the application form.

Payment Arrangement Application Form

If you are experiencing financial hardship and unable to pay your council rates

If you are experiencing financial hardship you are encouraged to contact the Senior Rates Officer to discuss your council rates account. Council’s normal hardship postponement and remission provisions are still available, including Senior’s Rates Postponement provisions.

Hardship Postponement or Remission - Application Form

Seniors Rates Postponement Information Sheet

Seniors Rates Postponement Application Form

The capital value of your property will include the value of your land, buildings and any improvements made to the land.

The Office of the Valuer General determines the capital value for your property, which is then provided to the council for the purposes of calculating your council rates.

If you believe that your property value is incorrect you may lodge an objection within 60 days of receiving your first rate notice for the financial year. Objections must be in writing using one of the following methods;

Online: www.valuergeneral.sa.gov.au

Email: OVGobjections@sa.gov.au

Post: Office of the Valuer General, GPO Box 1354, Adelaide SA 5001

Further information and objection applications forms are available on their website www.valuergeneral.sa.gov.au

Differential Rates

Council applies differential general rates based on the land use of the property, from the following categories;

  • Residential: Including the use of land as a dwelling, includes both rural and urban land
  • Vacant: The non-use of the land constitutes a vacant land use for differential rating
  • Commercial: Includes the use of land as a shop or office
  • Industrial: Including the use of land for production and manufacturing
  • Primary Production: Including the use of the land for farming and intensive animal keeping
  • Other: Any other land use not referred to in a previous category

If you believe the incorrect land use has been applied to your property you can lodge an objection with Council.

Objection to Land Use Description Application Form

Fixed Charge

Council applies a fixed charge on all rateable properties in its area to recover approximately 20% of the rate revenue required, with the balance raised through differential rates.

Where two or more pieces of contiguous rateable land are owned by the same owner and occupied by the same occupier, only one fixed charge will be applied.

Adjoining Properties for Council Rates Application Form

Where two or more pieces of rateable land within the council area constitute a single farm enterprise, only one fixed charge will be applied.

Single Farm Enterprise for Council Rates Application Form

The 2020/21 differential rating figures and fixed charge are shown in the table below;

Land Use

Differential Factor

Cents in $

Fixed Charge

Residential

Base Rate

0.4349

$390

Commercial

+ 30%

0.5654

$390

Industrial

+ 15%

0.5001

$390

Primary Production

-10%

0.3914

$390

Vacant Land

+50%

0.6524

$390

Other

Base Rate

0.4349

$390

How are my council rates calculated?

Your differential general council rates are calculated by multiplying the capital value of your property by the corresponding rate in the dollar for the land use of your property and then adding the fixed charge.

(Capital Value  x  Rate in $) + Fixed Charge = Differential General Rates

Example: A residential house with the capital value of $340,000

(340,000  x  0.004349) +  390  = $1,868.65 per annum

The Regional Landscape Levy, previously known as the Natural Resources Management (NRM) Levy, is a State Tax. Councils are required under the Landscape South Australia Act 2019 to collect the levy on all rateable properties on behalf of the State Government. The City of Victor Harbor is in the area of the Hills and Fleurieu Landscape Board.

The Regional Landscape Levy will be collected from the previous NRM Levy boundary areas for the 2020/21 financial year as part of the transition to the new Regional Landscape Board areas, as shown in the table below.

Hills and Fleurieu Regional Landscape (RL) Levy

Cents in the $

Previous Adelaide & Mt Lofty Ranges NRM Board area

0.009519

Previous SA Murray Darling Basin NRM Board area

0.020813

Accordion Heading level 2 – How is my Regional Landscape Levy calculated?

Your Regional Landscape Levy is calculated by multiplying the capital value of your property by the corresponding rate in the dollar for the previous NRM Board area.

Capital Value  x  rate in $ = RL Levy

Example: A property in the area of the previous Adelaide & Mt Lofty Ranges NRM Board with the capital value of $340,000

340,000  x  0.00009519 =  $32.35 per annum

Council rates can be paid annually or quarterly, additional rate notices will be issued for subsequent quarters where a balance remains on the account.

The 2020/21 council rate due dates are as follows;

Annual or 1st quarter – 30 September 2020

2nd quarter – 8 December 2020

3rd quarter – 8 March 2021

4th quarter – 8 June 2021

Payment methods

Rates can be paid using any of the following payment methods;

  • Bpay – from your participating financial institution using Council’s Biller Code 918532 and your unique reference number shown on your rate notice
  • Online – by visa or mastercard and using your unique Bpay reference number shown on your rate notice. Access the online payment here. Please note the payment portal will not work from the web browser Internet Explorer, please use Chrome or another alternative.
  • Mail – posting a cheque or money order to PO Box 11 Victor Harbor SA 5211 with your payment slip or remittance advice
  • Phone – by calling 1300 276 468 and using the Council’s Bpay Biller code 918532 and your unique reference number shown on your rate notice
  • In Person – at our office 1 Bay Road Victor Harbor SA 5211 during normal business hours Monday-Friday 9am-5pm
  • Australia Post – in person at an Australia Post outlet, by phoning 13 18 16 or online www.postbillpay.com.au, using Council’s Post Billpay code 2836 and your unique reference number shown on your rate notice.
  • Direct Debit – payments can be debited from your nominated bank account (credit cards cannot be used) quarterly or by regular weekly/fortnight/monthly payments. Payment arrangement direct debits are also available. Please complete and return the application form. Direct Debit Request Form

Payment Arrangements

While council rates are automatically divided and payable in quarterly instalments, Council understanding that some ratepayers may prefer or need to pay their council rates in smaller and more regular payments throughout the year to assist in personal budgeting.

Payment arrangements and due date extension can be negotiated with ratepayers who may be experiencing financial difficulties or need to set up weekly/fortnightly/monthly payments. Fines and interest exemptions may be applicable where the requests are received prior to the due date.

Please contact the Senior Rates Officer on 8551 0500, email localgov@victor.sa.gov.au, in person or complete the application form to apply.

Payment Arrangement Application Form

Council also offers direct debit payments for ratepayers from their nominated bank account (credit cards cannot be used), with the following options

  • Quarterly – the quarterly instalment amount debited on the due date shown on each rate notice.
  • Regular set amount – weekly/fortnightly/monthly payments of a nominated amount advised by the ratepayer. Payments will continue until the annual rates amount is paid in full and will recommence in July each year. Please note that the ratepayer is responsible to ensure that each quarterly instalment is paid in full by the due date and late payment fines and interest will be incurred in accordance with legislative provisions for any outstanding balances.
  • Payment arrangement – weekly/fortnightly/monthly payments that are calculated by council to pay the annual rates amount by 30 June each financial year. Payment amounts are recalculated each financial year and late payment fines and interest exemptions may apply.

Direct Debit Request Form

Financial Difficulties or Hardship

Council acknowledges that some ratepayers may experience difficulties in paying their council rates at times. Ratepayers are encouraged to contact our Senior Rates Officer for a confidential discussion on 8551 0500, in person or by email locavgov@victor.sa.gov.au.

For ratepayers experiencing significant financial hardship they can apply for a remission or postponement of part or whole of their council rates. Applications are considered on their own merits and ratepayers are expected to have seen a qualified Financial Counsellor.

Hardship Postponement or Remission Application Form

Seniors Rates Postponement offers eligible ratepayers who hold a State Seniors card to postpone the council rates over $500 on their principle place of residence.

Postponement of Rates for Seniors Information Sheet

Postponements of Rates for Seniors Application Form

Council Rates Rebates

The Local Government Act 1999 provides for mandatory council rate rebates for some properties, specifically land used for health services, community services, religious purposes, public cemeteries, zoos and educational institutions. There are also provisions for other rebates at Council discretion.

Rate Rebate Application Form

Rate Capping

Council recognises that hardship can result from the imposition of substantial increases in Council rates.  Applications for relief by way of rate capping will be received and considered where the increase in rates levied upon a property exceed the 2019/20 rates levied by more than 15%.  Such capping will only apply to residential properties that have not been subject to improvements and that have been the ratepayer’s principal place of residence since 1 January 2019.

Capping on Council Rates Application Form

Seniors Rates Postponement

Seniors Rates Postponement offers eligible ratepayers who hold a State Seniors card to postpone the council rates over $500 on their principle place of residence.

Postponement of Rates for Seniors Information Sheet

Postponements of Rates for Seniors Application Form

Pension Concessions

The previous State Government pension concession on council rates was discontinued and replaced with the Cost of Living Concession from 1 July 2015. To check your eligibility for all State Government concessions contact the Concession SA Hotline 1800 307 758 or visit www.sa.gov.au/concessions

Ratepayers are required to keep their contact details and postal address details in the assessment record updated. A change in postal address can be provided over the phone with a Rates Team member (please note call recordings are required for auditing and records requirements). Written notifications are required for deceases estates, change of names or Power of Attorney.

Alteration to Assessment Record Form – Change of Address

Alteration to Assessment Record Form – Change of Name

Alteration to Assessment Record Form – Deceased

Alteration to Assessment Record Form – POA

Bpay View

Council rate notices can be delivered electronically through Bpay View, directly to your participating online financial institution. To register please log into your online banking system and use your unique Bpay Reference number and valuation number shown on your rate notice.

Please refer to your financial institution for any assistance required setting up Bpay View.

EzyBill (email)

Council rate notices can now be emailed using EzyBill. To register please follow the link below to create an account using your preferred email address, then register using your assessment number and valuation number shown on your rate notice.

victor.ezybill.com.au

Council provides Section 7 searches under the Land and Business (Sales and Conveyancing) Act 1994 and Section 187 Certificates of Liabilities under the Local Government Act 1999.

Applications must be received in writing and accompanied by the prescribed fee. Request for Section 7 (Full) searches must also be accompanied by a copy of the Certificate of Title.

Applications can be emailed to localgov@victor.sa.gov.au but should not include credit card details for payments, our cashiers can call to take payment over the phone. Monthly sundry debtor accounts can be offered to those agents who make multiple requests every month.

Section 7 Search Application Form