Coronavirus Information and Updates

The City of Victor Harbor continues to closely monitor updates and advice from the Australian Government and SA Health in relation to Coronavirus (COVID-19).

Current status and alerts

The Australian Department of Health provides regular status updates and alerts.

SA Health also provides regular updates.

Preventing the spread of Coronavirus

The best defense against most viruses, including Coronavirus, is practicing good hygiene:

  • Wash your hands frequently with soap and water
  • Cover your cough/sneeze and dispose of tissues
  • Avoid contact with others if you are unwell
  • Practice social distancing, don’t greet each other by shaking hands, and maintain a physical distance of 1.5 metres between people whenever possible.
  • Stay at home if you are feeling unwell

Symptoms and when to get tested

Symptoms include fever, coughing, sore through, fatigue and shortness of breath. If you have serious symptoms, such as difficulty breathing, call 000 for urgent medical help.

If you develop symptoms within 14 days of last contact with a confirmed Coronavirus case or of returning to Australia, you should seek medical attention. If you want to talk to someone about your symptoms first, call the Coronavirus Health Information Line (1800 020 080) for advice.

A Coronavirus testing clinic has opened in Victor Harbor at the South Coast District Hospital (next to the Flinders University Building on Bay Road). The clinic will operation between 9am and 5pm (closed between 12pm and 1pm), and visitors are asked to park in the car park off Bay Road.

Coronavirus testing clinics are designed specifically for people who have symptoms (especially fever or cough) AND have recently returned from overseas OR have had contact with a known Coronavirus case.

Council response

The City of Victor Harbor recognises the importance of a nationally consistent approach to slow the spread of COVID-19 including discouraging non-essential gatherings and ensuring social distancing practices are in place and followed.

In line with this the following changes have been made to Council services (updated 23 March 2020).

Library
The library will be CLOSED to the public, however borrowing services are available but will be delivered differently to normal.

  • Call and collect - phone 08 8551 0730 to reserve your materials for collection. Library staff will advise the process for collection.
  • Online services - access via www.victor.sa.gov.au/library
  • Home delivery service - phone 08 8551 0730 to reserve your materials and arrange home delivery

The library is also looking to live stream some children’s programs which includes story time and craft activities. Further details will be provided in the near future at www.victor.sa.gov.au/library

Victor Harbor Visitor Information Centre
The Visitor Information Centre has ceased face to face visitor services and focus on delivering information online via www.encountervictorharbor.com.au and through the visitor services phone line 1800 557 094.

South Australian Whale Centre
The South Australian Whale Centre will be closed until further notice with staff deployed to assist with the delivery of services to support our community.

Council events including Mainstreet Easter Hunt and Artisan Market
These events have been cancelled.

Caring Neighbourhood Program
All face to face support and activities have been cancelled. The service will focus on keeping people connected. Caring   Neighbourhood Program’s core business is about keeping older isolated people connected and the impact of Coronavirus is compelling older people to isolate   themselves. Increased contact with clients of the Caring Neighbourhood Program via telephone will occur to check in and see how people are feeling and see whether they need anything.

Southern Communities’ Transport Scheme The Southern Communities’ Transport Scheme service will continue with added precautions. Clients will flu-like symptoms will be excluded and directed to local medical services. Additional hygiene and social distancing practices have also been introduced for the safety of our clients and drivers.

Fleurieu Families
All groups and home visits will not occur. Support will be provided over the phone with regular calls to clients.

Rate Payments
Council offers a number of bill softening options for those who are struggling to meet their rates payments and these are all on our website. Payment arrangements can be set up to allow payments at a frequency that suits the ratepayers needs (direct debit facilities are available). We can also extend the due date of a rates bill to allow additional time for payment. Application forms are available on the website or further advice can be sought from the Rates Department by emailing localgov@victor.sa.gov.au or calling 8551 0500.

Council Facilities
Council facilities (Recreation Centre, Town Hall, Coral Street Art Space, Carrickalinga House, Old School Building) are closed to the public. Government authorities will continue to have access where appropriate.

Meetings of Council, Committees, Advisory and Working Groups
These meetings will go ahead where essential. There will be restricted space in the public gallery to ensure social distancing practices can be adhered to. All council meetings (special and ordinary) will be live streamed. Where possible, all other public meetings will also be live streamed to encourage the public to access from home.

Justice of the Peace Service
Fleurieu Justices Group have advised that this service will be suspended until further notice. If you require a JP for an URGENT situation, please contact the Council on 8551 0500 and our customer service team can provide relevant contact details.

Support

Support resources are available for people who are worried or feel anxious about the impacts of Coronavirus. The Australian Government's Head to Health website also provides:

  • links to mental health online and phone support
  • resources and services that can help if you’re experiencing mental health concerns or trying to support someone else.

Other useful resources include:

Trusted websites for information about Coronavirus

It is important that you keep up to date with the latest information from official Government sources.